If you suspect a resident is being abused, what should you do?

In situations where abuse is suspected, the most appropriate action is to report the concerns to a nurse immediately and document the situation. This approach ensures that the issue is addressed by the appropriate authority who is trained to handle such situations, and it helps initiate a proper investigation. Documentation is crucial because it provides a record of observations or evidence that can be used later in assessments or investigations.

Reporting the concern rather than confronting the suspected abuser directly protects both the resident and the staff member from potentially escalating the situation or putting anyone in further danger. It also avoids the risks associated with gossiping about the situation, which can cause further harm and distress. Discussing concerns with other residents can lead to spreading rumors, additional stress, or even feelings of helplessness among residents. Ignoring the concerns not only leaves the resident at continued risk but also violates the ethical and legal responsibilities of a CNA to protect vulnerable individuals. Addressing suspicions of abuse through the proper channels fosters a safer environment for all residents.