How should a CNA communicate with healthcare team members?

Using clear, concise communication and documenting accurately is essential in a healthcare setting. This approach ensures that all team members understand the patient's needs and any relevant changes in their condition. Effective communication helps prevent misunderstandings that can lead to errors in patient care, which is critical for patient safety and well-being.

Accurate documentation is also key; it provides a reliable record of patient information, treatment plans, and staff observations. This thoroughness allows for continuity of care, as all team members can review the same information and stay informed about the patient's status.

While informal communication might save time in the short run, it can lead to misinterpretations and confusion, undermining the quality of care. Jargon can further complicate communication, especially if team members come from different backgrounds or specialties. Relying solely on written notes could create opportunities for important verbal discussions to be missed, which are often necessary for collaboration and immediate decision-making. Lastly, adhering strictly to hierarchy in communication can hinder efficient collaboration among team members, as open communication across all levels is often vital for optimal patient care.